Higher Occupational Certificate: Human Resource Management Administrator
SAQA QUAL ID: 121150
CREDITS: 120
NQF LEVEL: 5
DURATION: 1 YEAR
MODE OF DELIVERY: Hybrid
Purpose:
The purpose of this qualification is to prepare a learner to function as a Human Resource Management Administrator. A Human Resource Management (HRM) Administrator contributes to organisational success by supporting the effective and efficient operation of the Human Resource Function within an organisation by providing ethical and professional HRM administrative services. This includes collating and processing data for Workforce Planning, Staff Attraction and Procurement, Employee Maintenance and Development and Employment Relations Management. The HRM administrator also coordinates and provides dedicated communication and coordination services.
Successful learners will demonstrate the following attributes: attention to detail, sense of urgency and time management, analytical ability, compliance orientation, effective communication, and empathetic listening.
Qualified learners will be able to:
- Collect Human Resource Management data and process the data into appropriate information that is available for decision-making.
- Provide administrative services for the full range of HRM services.
- Monitor, support, and maintain the various communication and administrative processes with relevant stakeholders to optimise the employment relations in the organisation.
- Compile, maintain and ensure the safeguarding of all HRM records.
Rationale:
Human Resource Management (HRM) plays a crucial role in ensuring that organisations attract, retain, and develop talent to achieve their strategic goals. The administrative function is essential to support this function in organisations. The administrative role is becoming more important as the HRM landscape evolves due to technological advancements, changing demographics, and globalisation. In this realignment, the qualification has been elevated from a purely clerical role into a full administrative one. This is essential to meet the demands of complex and evolving organisations.
QUALIFICATION RULES
This qualification is made up of compulsory Knowledge, Practical Skill and Work Experience Modules: Knowledge Modules
- 441601-001-00-KM-01, Introduction to Organisations and Human Resource Management, NQF Level 5, 4 Credits.
- 441601-001-00-KM-02, Data Management and Interpretation, NQF Level 5, 12 Credits.
- 441601-001-00-KM-03, Administration of Staff Procurement, NQF Level 5, 16 Credits.
- 441601-001-00-KM-04, Professional Administration for HRM Service Delivery, NQF Level 5, 6 Credits.
- 441601-001-00-KM-05, HRM Record Keeping, NQF Level 5, 4 Credits. Total number of credits for Knowledge Modules: 42 Practical Skill Modules
- 441601-001-00-PM-01, Collect and Process HRM Data. NQF Level 5, 12 Credits.
- 441601-001-00-PM-02, Coordinate and Provide Administrative Services for a Full Range of HRM Processes. NQF Level 5, 12 Credits.
- 441601-001-00-PM-03, Coordinate HRM Communication to Enhance Employment Relations. NQF Level 5, 8 Credits.
- 441601-001-00-PM-04, Compile, Maintain and ensure the Safeguarding of all HRM Records. NQF Level 5, 10 Credits.
Total number of credits for Practical Skill Modules:
- 42 Work Experience Modules
- 441601-001-00-WM-01: HRM Data Collection and Data Management Processes, NQF Level 5, 8 Credits.
- 441601-001-00-WM-02: Administrative Processes for Full Range of HRM Services and Processes, NQF Level 5, 12 Credits.
- 441601-001-00-WM-03: Organisational Communication Processes, NQF Level 5, 8 Credits.
- 441601-001-00-WM-04: Processes for Compiling, Maintaining, and Securing HRM Records, NQF Level 5, 8 Credits.
Total number of credits for Work Experience Modules: 36
